Balance scorecard

– Topic/process overview – 2 pages

– Overview of a Company (that has implemented the process) – 2 pages

– Assessment of the process (analysis of the implementation requirements, operational benefits and drawbacks, future outlook, …) – 2 pages

– Conclusion (closure) – ½ page

Research data

· The report should contain references from at least seven recently published sources (academic articles, books, economic and business press releases).

Report format

Long report format (cover page, table of contents, body of the report,

appendices)

· Body of the report (7 pages; double spaced, 12 font)

· Business report; ensure visual variety of the report content (headings, sub-headings, bullets, highlights)

Report grading criteria

20%: Communication skills (organization, presentation, tone, language, and flow)

60%: Content (depth of analysis, clarity of issues, relationship among concepts, integration of own ideas).

20%: Literature research (quality of research, integration in the report)