Customer Segments
Customer Segments are the people an organization wants to serve either through its customers or business alliances (Osterwalder & Pigneur, 2010). As a luxury car representative, Porsche is constantly entering new market segments and provides different and appropriate products or services for each market segment. Porsche uses two variables to determine which customers to target, including description elements and behavioural elements. According to a scholar’s study, “Descriptive elements include demographics, psychology, and geography. Behavioral elements include personal responses to brands, uses, and interests” (Zoeller, 2018). Porsche focuses on a niche market of high-income customers. The characteristics of the high-income class consumer psychology are appreciating the prestige of the brand as well as the new and attractive vehicles Porsche produces.
20% - Introduce your chosen company briefly. After the introduction, give a thesis statement. In this paper/presentation, I will show you how the Blah blah company utilizes the nine building blocks to …
60% - In your own words, explain what each building block means to you. Give an example of the block. Show one element/characteristic the company utilizes. Tie them in from the Scaling Up text to support your work if possible. You must show each chosen block on the canvas as it relates to your company.
10% - Conclusion – Does the company utilize the building blocks? Would you change anything the company does? What is your outlook on the building blocks?
10% - Grammar, APA & References
Read over your paper. Does it make sense? Where did you get your work from?
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