SPC College Personal Value Discussion

Eva-One of my personal values in the workplace is to make the lives of others easier by being positive and helpful whenever possible. I believe that my purpose if to engage, encourage and positively impact the lives of others. I think that by engaging others, it helps to provide opportunities for clear communication to be had between everyone involved in a project or just in the work environment on a regular basis. I think that it is important to encourage others as this helps to build confidence and comradery between peers and the different levels of staff. Remaining positive is key when at work to help push through hard situations and to keep the morale of others high.I think that another value is being able to be trusted. This is important in my current job as well as my future position. My partners depend on me to provide accurate information as well as do the things that I say that I am going to do. This is important as the people that I work with are required to meet tight deadlines and depend on the information that I provide as well as me providing the reports that are needed timely. They trust that I will meet the deadlines that they present to me so they can perform their jobs timely. This will also be necessary in my future position as an administrator. The people I will be working with will need to trust me to provide timely, accurate information to ensure that state and federal compliance guidelines are being met as well ensuring that staffing and other metrics are handled.Stephanie-The job that I currently have involves two parts, though many of the core concepts of my personal and professional values remain the same. One aspect of my current job involves working with patients in a non-clinical manner to assist with securing funding for their medical expenses. The other aspect of my current position is to coordinate for my region and act as a trainer and leader for my team of around 25 individuals. In both circumstances of working with patients and also supporting the team, I strive to always respect each individual that I work with and remember that every person that I encounter has their own stressors and struggles that I may or may not be aware of. When I am training or coaching members of the team, I always act with patience and understanding, even when I have to fake it. I make every attempt to be welcoming and listen more than I talk. I want to make sure that the individuals that I interact with leave every communication feeling that they were treated fairly, even when they are being asked to do things that they may not like or want to do, or when we are discussing areas where they need improvement. During interactions with patients, I try to understand that they are in the position of dealing with stressful financial situations during a health crisis and possible low point in their life. I always respond with kindness even when the patient that I am working with may not be giving the same. While my position is meant to be advantageous to both the health system that I work for as well as the patient, there are times when I must choose a side, and I always side with the patient. As a personal policy, I will never give guidance to a patient that I would not give to my family member or loved one.

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