CASE STUDY MEDICATION ERRORS REPORTING at COMMUNITY MEMORIAL HOSPITAL

REVIEW THE CASE STUDY AND ANSWER THE FOLLOWING QUESTIONS: 1. Identify the problem or problems–what were they be specific? 2. Who did the CEO assign to “fix” the problem? 3. What did that person discover? 4. What process was used to investigate and correct the problem? 5. Was the problem corrected immediately? If not why not? 6. If you were advising Ms. Ballentine describe two or three solutions you would suggest she implement to correct the problem. 7. Was there a motivational problem? If yes describe 8. Was there a leadership problem? If yes describe.
In your answer, use the concepts and strategies outlined in the text. I suggest you refer to the text even quote from the text to help in your discussion of the case. Remember to use quotation marks when taking a word or sentence etc. from the text Pages 459-464 IN TEXT.
From. Introduction to Healthcare management by Sharon B. Buchibider 2nd edition.

Read Case Study 2 Medication Errors Reporting at Community Memorial Hospital in the Text on pp 459-464. Once you have read the Case Study complete the assignment that I have attached. Give full and complete answers using essay style. Review the case –make sure you identify all the key issues /problems. Start by framing the problem: make believe the reader has no idea of what the case is all about. Give a few sentences up front to introduce the reader to the overall situation. Do not just start with i.e. Ms. Ballentine reviewed the problem of errors etc etc. If the reader does not know the case how do they know who Ms. Ballentine is or why she is being asked to do this study. Remember the who , what , where and when . You can then describe specifically what was found-how they went about correcting the problem. Most important is to refer to the text book use the concepts and strategies outlined in the text. In addition to the strategies Ms Ballentine used what would you use or not use or do differently–again refering to the text book–even using direct quotes from the textbook. Although this case relates to Chapter 7 Quality Improvement Basics you may refer to other Chapters to assure you are most effectively addressing this real life situation. You must demonstrate that you understand and can apply the concepts and strategies discussed in the text to the case study. As stated before, use the textbook–actual quotes to substantiate and expand your discussion of the case. Remember to use actual names from the text–so if you are discussing quality–do not just say for example, ” I will put in place a quality program”. You must state which quality strategy/program you would use and why.